It was a terrifying night that Richard Wagner and Nate Schnerch will never forget. Awakened by their ADT smoke detector, Richard and Nate grabbed their two dogs and ran from their home as it was being consumed by flames. In a panicked voice, Richard spoke with ADT dispatcher Gloria Renato and confirmed there was a fire. She quickly dispatched firefighters. Weeks later, Richard and Nate are reuniting with rescuers, including Gloria who is flying thousands of kilometers from Vancouver to meet them in person.
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